The Resource Customer service for dummies, by Karen Leland and Keith Bailey
Customer service for dummies, by Karen Leland and Keith Bailey
Resource Information
The item Customer service for dummies, by Karen Leland and Keith Bailey represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in London Borough of Hammersmith & Fulham Libraries.This item is available to borrow from 2 library branches.
Resource Information
The item Customer service for dummies, by Karen Leland and Keith Bailey represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in London Borough of Hammersmith & Fulham Libraries.
This item is available to borrow from 2 library branches.
- Summary
- This edition reinforces the fundamentals of getting in step with your customers and shows how to apply them in any scenario
- Language
- eng
- Edition
- 3rd ed.
- Extent
- xxii, 380 p.
- Note
-
- Previous ed.: Foster City, Calif.: IDG, 1999
- Includes index
- Isbn
- 9780471768692
- Label
- Customer service for dummies
- Title
- Customer service for dummies
- Statement of responsibility
- by Karen Leland and Keith Bailey
- Language
- eng
- Summary
- This edition reinforces the fundamentals of getting in step with your customers and shows how to apply them in any scenario
- Cataloging source
- StDuBDS
- http://library.link/vocab/creatorName
- Leland, Karen
- Dewey number
-
- 658.8'12
- 658.812
- 658.812
- Illustrations
- illustrations
- Index
- index present
- Literary form
- non fiction
- http://library.link/vocab/relatedWorkOrContributorDate
- 1945-
- http://library.link/vocab/relatedWorkOrContributorName
- Bailey, Keith
- http://library.link/vocab/subjectName
-
- Customer services
- Business and Management
- Target audience
- specialized
- Label
- Customer service for dummies, by Karen Leland and Keith Bailey
- Note
-
- Previous ed.: Foster City, Calif.: IDG, 1999
- Includes index
- Control code
- 9780471768692
- Dimensions
- 24 cm.
- Edition
- 3rd ed.
- Extent
- xxii, 380 p.
- Isbn
- 9780471768692
- Isbn Type
- (pbk.)
- Other physical details
- ill.
- Label
- Customer service for dummies, by Karen Leland and Keith Bailey
- Note
-
- Previous ed.: Foster City, Calif.: IDG, 1999
- Includes index
- Control code
- 9780471768692
- Dimensions
- 24 cm.
- Edition
- 3rd ed.
- Extent
- xxii, 380 p.
- Isbn
- 9780471768692
- Isbn Type
- (pbk.)
- Other physical details
- ill.
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.lbhf.gov.uk/portal/Customer-service-for-dummies-by-Karen-Leland-and/mlb1v2kfCAo/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.lbhf.gov.uk/portal/Customer-service-for-dummies-by-Karen-Leland-and/mlb1v2kfCAo/">Customer service for dummies, by Karen Leland and Keith Bailey</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.lbhf.gov.uk/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.lbhf.gov.uk/">London Borough of Hammersmith & Fulham Libraries</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.lbhf.gov.uk/portal/Customer-service-for-dummies-by-Karen-Leland-and/mlb1v2kfCAo/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.lbhf.gov.uk/portal/Customer-service-for-dummies-by-Karen-Leland-and/mlb1v2kfCAo/">Customer service for dummies, by Karen Leland and Keith Bailey</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.lbhf.gov.uk/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.lbhf.gov.uk/">London Borough of Hammersmith & Fulham Libraries</a></span></span></span></span></div>
