Coverart for item
The Resource Customer service for dummies, by Karen Leland and Keith Bailey

Customer service for dummies, by Karen Leland and Keith Bailey

Label
Customer service for dummies
Title
Customer service for dummies
Statement of responsibility
by Karen Leland and Keith Bailey
Creator
Contributor
Subject
Language
eng
Summary
This edition reinforces the fundamentals of getting in step with your customers and shows how to apply them in any scenario
Cataloging source
StDuBDS
http://library.link/vocab/creatorName
Leland, Karen
Dewey number
  • 658.8'12
  • 658.812
  • 658.812
Illustrations
illustrations
Index
index present
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorDate
1945-
http://library.link/vocab/relatedWorkOrContributorName
Bailey, Keith
http://library.link/vocab/subjectName
  • Customer services
  • Business and Management
Target audience
specialized
Label
Customer service for dummies, by Karen Leland and Keith Bailey
Instantiates
Publication
Note
  • Previous ed.: Foster City, Calif.: IDG, 1999
  • Includes index
Control code
9780471768692
Dimensions
24 cm.
Edition
3rd ed.
Extent
xxii, 380 p.
Isbn
9780471768692
Isbn Type
(pbk.)
Other physical details
ill.
Label
Customer service for dummies, by Karen Leland and Keith Bailey
Publication
Note
  • Previous ed.: Foster City, Calif.: IDG, 1999
  • Includes index
Control code
9780471768692
Dimensions
24 cm.
Edition
3rd ed.
Extent
xxii, 380 p.
Isbn
9780471768692
Isbn Type
(pbk.)
Other physical details
ill.

Library Locations

    • Fulham LibraryBorrow it
      598 Fulham Road Fulham, London, SW6 5NX, GB
      51.4771154 -0.2025884
    • Hammersmith LibraryBorrow it
      Shepherds Bush Road Hammersmith, London, W6 7AT, GB
      51.4948594 -0.2239664
Processing Feedback ...