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The Resource Successful customer care in a week

Successful customer care in a week

Label
Successful customer care in a week
Title
Successful customer care in a week
Creator
Contributor
Subject
Language
eng
Summary
The ability to look after your customers is crucial to anyone who wants to advance their career. Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to keep your customers happy and coming back
Cataloging source
StDuBDS
http://library.link/vocab/creatorName
McLanachan, Di
Dewey number
  • 658.8'12
  • 658.812
  • 658.812
Illustrations
illustrations
Index
no index present
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
Wellemin, John H
http://library.link/vocab/subjectName
  • Customer relations
  • Consumer satisfaction
  • Business and Management
Target audience
specialized
Label
Successful customer care in a week
Instantiates
Publication
Note
Previous ed.: published as by John Wellemin. London: Hodder & Stoughton, 2003
Control code
9781444159851
Dimensions
20 cm.
Edition
  • New ed. /
  • Di McLanachan.
Extent
122 p.
Isbn
9781444159851
Isbn Type
(pbk.)
Other physical details
ill.
Label
Successful customer care in a week
Publication
Note
Previous ed.: published as by John Wellemin. London: Hodder & Stoughton, 2003
Control code
9781444159851
Dimensions
20 cm.
Edition
  • New ed. /
  • Di McLanachan.
Extent
122 p.
Isbn
9781444159851
Isbn Type
(pbk.)
Other physical details
ill.

Library Locations

    • Fulham LibraryBorrow it
      598 Fulham Road Fulham, London, SW6 5NX, GB
      51.4771154 -0.2025884
    • Hammersmith LibraryBorrow it
      Shepherds Bush Road Hammersmith, London, W6 7AT, GB
      51.4948594 -0.2239664
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